Refund and Returns Policy

At Arrcode, we are committed to delivering high-quality products and services to our customers. We understand that sometimes situations may arise where a refund or return is necessary. Please read our policy carefully.

 

Refund Eligibility:

 

    • Damaged Products: If you receive a product from Arrcode that is damaged during shipping or has a manufacturing defect, you are eligible for a refund or replacement. Please notify us within one week of receiving your order. Contact us at  businessarrcode@gmail.com with a detailed description of the damage and supporting photographs.

    • Incorrect Items: If you receive an item that is different from what you ordered, please contact us within one week of receiving the product. We will arrange for the correct item to be sent to you, or you can opt for a refund.

 

Refund Process:

 

    • Contact Us: To initiate a refund or return, please send an email to businessarrcode@gmail.com with your order details and the reason for the refund.

    • Assessment: Our team will review your request and may ask for additional information or photographs if necessary.

    • Approval: Once your request is approved, we will provide you with instructions on how to return the item. The cost of shipping the item back to us will be your responsibility.

    • Inspection: After we receive the returned item, we will inspect it to verify the damage or defect.

    • Refund or Replacement: If the damage or defect is confirmed, we will either issue a refund to your original payment method or send you a replacement, depending on your preference and product availability.

 

Address for Returns:

 

Please ship the item to be returned to the following address:

A-6, Govind Marg, Near Big Boss Studio,
Adarsh Nagar, Jaipur – 302004

 

Need help?

 

If you have any questions or concerns about our Refund and Return Policy, feel free to contact us at businessarrcode@gmail.com. We are here to assist you and provide prompt support.

*Please note that our Refund and Return Policy is subject to change. Any updates will be communicated through our website and other appropriate channels.

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